Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Digital Product Policy
All digital products are non-refundable due to the nature of instant downloads.
If you experience any issues downloading your files, please contact us and we will gladly assist.
Because our products are made to order, we do not accept returns or exchanges for:
• incorrect size selection
• color preference
• change of mind
Please review product descriptions and sizing charts carefully before placing your order.
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery.
Include:
• your order number
• photos of the product
• photos of the packaging
Once verified, we will gladly arrange a replacement or refund.
Shipping times vary based on location.
Estimated delivery times:
United States: 3–7 business days after production
Please note that delays may occasionally occur due to shipping carriers or high seasonal demand.
Customers will receive tracking information once their order has been shipped.